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DükkanAI

Marketplace operations for Trendyol and Hepsiburada sellers: customer replies, listing content and realised margin from one console.

Overview

An operations layer for sellers running catalogues across Turkish marketplaces. Product management is unified so a single catalogue record drives every connected channel; customer questions are answered continuously in the store's established voice; listing content is generated and optimised per marketplace and per category rather than duplicated between them. The profit view subtracts commission, shipping and returns before reporting, so the figure on screen is margin actually realised rather than gross revenue. A conversational interface built on CoralMeshAI sits over the whole console, and a scheduled daily briefing reports what moved. Data handling follows KVKK and GDPR with encryption at rest.

Specifications

Audience
commerce
Platforms
Web
Status
live
Built with
dukkanai.com.tr

Capabilities

A single catalogue across marketplaces

One product record drives listings on every connected channel, so stock, price and content changes are made once rather than repeated per platform.

Continuous customer response

Marketplace questions are answered around the clock in the store's established voice, removing the need for staffed coverage outside business hours.

Listing content generated per channel

Titles, descriptions and attributes are produced for the specific marketplace and category rather than copied between them, which is what keeps listings within each channel's own rules.

Margin after commission, shipping and returns

Reporting subtracts platform commission, shipping cost and return rate before presenting profit, so pricing decisions rest on realised margin.

A conversational console

A CoralMeshAI-backed assistant sits over the whole console: catalogue questions, performance queries and content requests are handled in conversation rather than through a report builder.

Scheduled daily briefing

A daily summary reports what changed — orders, questions awaiting reply, stock at risk and margin movement — so the console does not have to be watched continuously.

Plans scoped by catalogue size

Starter at ₺2,490 covers 25 products on one marketplace; Growth at ₺5,990 covers 200 products across three; Professional at ₺14,990 covers 1,000 products with unlimited channels.

Engineered independently. Priced transparently.

No per-seat licensing, no vendor lock-in, no unpredictable invoicing. Our teams are available to scope an evaluation for any product in the portfolio.